Esud-En — TechCom

Automating internal requests by integrating AI with ECM and BPM

Fri, 05 Jun 2026 06:07:18 +0300

Organizations are facing constant pressure this year to increase efficiency and reduce operational costs. While artificial intelligence enables the automation of a significant portion of routine tasks, its integration into existing corporate systems remains a non-trivial challenge. According to industry data, 57% of working hours can be automated, and 67% of knowledge workers spend over 3 hours daily on manual coordination. This highlights the need for systematic solutions for processing internal requests and inquiries.

Maintaining continuity during phased legacy ERP system migrations

Fri, 29 May 2026 23:18:39 +0300

Legacy ERP systems in the public sector have become bottlenecks for development and adaptation to modern requirements. Any change, integration with new government services, or functional update takes 3–6 months and often requires downtime. This leads to departments creating their own "shadow" IT solutions to bypass limitations, and the launch of new electronic services or adaptation to legislative changes occurs significantly slower than among competitors.

As an integration solutions architect with 15 years of experience, I believe that instead of trying to revive a monolith or replace it with a single "big bang," the path to successful digital transformation lies in phased decomposition of legacy ERP. This means extracting individual functions into microservices with API access, allowing for system modernization without business interruption and with minimal risks.

Corporate document management and ECM solutions

Mon, 27 Apr 2026 06:07:41 +0300

Challenges in corporate document management

Corporate document management is one of the most complex tasks for organizations of any size. The growing volume of data, the need to comply with regulatory requirements, and the demand for quick access to information create significant challenges. Manual document processing leads to wasted time, errors, reduced productivity, and increased security risks. Typical problems include disparate information repositories, lack of unified standards, difficulties with version control and access, and slow document approval and signing.