solution
IP telephony & communications
Voice, video and the contact centre — as part of the company's unified digital environment, not a separate «phone service».
01
What it is
Corporate communications unite all of the company's channels into one managed system:
- office and cloud IP PBX, SIP numbers, call routing
- contact centres: queues, IVR, call recording, analytics
- telephony integration with CRM and helpdesk
- video conferencing and meeting room equipment
- private video systems with full data control
- connecting mobile and remote employees
02
What problem it solves
Legacy telephony keeps the company's communications on analogue lines and client conversations outside the systems.
- the analogue PBX doesn't scale and is expensive to maintain
- client calls aren't logged in the CRM — there is no history
- remote employees can't be reached on corporate numbers
- important meetings run on public services with no data control
03
Who needs it
The solution is relevant for:
- companies with sales and support teams
- branch networks and distributed teams
- organisations with heightened requirements for call privacy
- enterprises modernising a legacy PBX
04
How we do it
We move communications to a modern architecture without losing what works:
- Migration without disruptionWe move off analogue telephony keeping the numbers and familiar scenarios.
- Call handling scenariosIVR, queues, forwarding and recording — built for real sales and support processes.
- Integration with business systemsA call becomes part of the client's history in CRM or helpdesk.
- Private videoWhere needed, we deploy video conferencing inside your infrastructure — with full data control.
- SupportWe monitor call quality and evolve the system with the company.
Is your company still on a legacy PBX?
Tell us how your communications are set up — we'll propose a modernisation scenario without stopping the business.
Discuss a project